From the first tap
to ready to serve.

1. Tap Sign in with Loyverse and authorize the restaurant account.
2. Select the same store as the kiosk. Confirm the Viva payment mapping and environment if card payments will be used.
3. Finish the printer and review steps, then continue to the cashier. Open a shift before taking orders.

What happens next
The register can load the selected store’s catalog and prepare for service.

1. Open the kitchen display on the kitchen tablet, then select Connect devices.
2. Keep the kitchen app open while linking the kiosk and POS. The connection page lists connected ordering devices.
3. For a managed installation, use the SaaS server URL and enrollment details supplied by your administrator. Keep all devices on the administrator’s intended configuration.

What happens next
The kitchen is ready to accept the device links once the Android service is running.

1. Count the cash already in the drawer.
2. Enter that amount as Opening cash. Check the decimal and currency.
3. Tap Open Shift. Use this register for the shift’s local order and cash records.

What happens next
The cashier home screen opens and the drawer has its starting cash balance.

1. Match the customer’s order number to the order card. Use search if needed.
2. Read the order type, amount, preparation stage, and UNPAID label.
3. Open the order to review its items, or tap Settle to collect payment.
4. Use New Order to create a cashier order.

What happens next
You are working with the intended order. The kitchen status and payment label remain separate checks.

1. Choose the order type and any table or customer details that apply.
2. Find products by category or search, then add the requested items.
3. Review the cart on the right. Add customer details, discounts, or order notes as appropriate.
4. Choose Pay now for immediate settlement, or Pay later and place the order for later cashier payment.

What happens next
The POS either opens checkout or saves an open order, depending on your selection.

1. Check the order number and all line items before making changes.
2. Review the displayed total and payment state. Use the available order controls for the task required.
3. Tap the settlement action when the customer is ready to pay. If kitchen work is active, coordinate any item change or cancellation with the kitchen.

What happens next
The cashier can settle the correct basket without creating a second order.

1. Check the Total to pay against the customer’s order.
2. For cash, choose Cash Payment and enter the amount actually received. Check the Change Due.
3. Tap Confirm Cash Received & Print Receipt only after collecting the cash.
4. For a card sale, choose Viva Terminal, follow the terminal prompts, and wait for the confirmed result.

What happens next
A completed sale records its Loyverse receipt and updates local register accounting. If the result is uncertain, follow recovery instead of charging again.

1. Match the ticket number, order type, and elapsed time.
2. Read quantities, modifiers, and highlighted kitchen notes before preparing food.
3. Tap Start cooking when work begins. Use the Incoming and Preparing filters to focus the board.

What happens next
The ticket moves from incoming to preparing. The next screenshot shows that transition.

1. Prepare the full ticket, including every modifier and instruction.
2. Tap Mark ready when the food is ready for collection.
3. Coordinate with the cashier or server using the order number.

What happens next
The ticket leaves Active and appears under the Ready filter.

1. Open Ready to view prepared orders.
2. Check the number again when handing the food to staff or the customer.
3. Tap Complete order after the kitchen work is finished. Cashier payment still needs its own confirmation.

What happens next
Completed tickets leave the working board.

1. Use search to find an item or variant.
2. Check the name, price, and availability for the selected store.
3. Use the product controls for supported changes. Verify the result in Loyverse and refresh the kiosk menu before relying on a change during service.

What happens next
Cashier staff can inspect the catalog; the kiosk uses the selected store’s Loyverse menu.

1. Search using the customer’s name or registered contact details.
2. Confirm you have the correct person before attaching them to a sale.
3. Review points or history where available. If a points fetch fails, refresh it instead of submitting another payment.

What happens next
The customer can be attached to the order for the supported loyalty and receipt details.

1. Check the connected store, currency, and Viva environment.
2. Use Kiosk connections to manage kiosk order reception.
3. Use Receipt & Kitchen Printers and Kitchen Display (KDU) to configure and test each destination.
4. Change connection or payment settings only after resolving any pending sale.

What happens next
The register settings match the restaurant’s intended account, payment environment, and devices.

1. Record any cash added to or removed from the drawer using Pay In Cash or Pay Out Cash, with a clear reason.
2. Review opening cash, cash sales, card sales, refunds, and expected drawer cash.
3. Tap Close Shift & Reconcile Drawer. Count the physical cash and enter Actual Counted Cash.
4. Review the difference, add closing notes, then confirm Close shift.

What happens next
The local register shift is closed with its counted cash and reconciliation notes.